For the past 15 years, Definity First has collaborated closely with IamResponding, playing a pivotal role in driving the technological transformation and innovation of the platform. As their primary partner, our team has provided a range of essential services, including development, design, support, and maintenance of their application and infrastructure.
Our team has focused on creating a highly available and redundant system for IamResponding, particularly during the early years when these features were often exclusive to financial or banking systems and inaccessible due to high costs. We continuously innovate to provide these essential features, ensuring the platform's reliability and seamless performance.
Through our partnership with IamResponding, our team has played a key role in delivering a reliable, high-performance platform to support emergency response teams. We take pride in our contribution to the success of IamResponding and remain committed to continuing to provide innovative solutions to help them achieve their mission.
On Location acknowledged the significance of online sales and aimed to establish a comprehensive e-commerce website. This approach could optimize their sales potential while allowing Sales Representatives to focus on areas requiring human involvement.
Our team provided a digitalization plan based on an e-commerce platform to improve On Location's customers' sales experience. The new website offers reliability, performance, security, and resilience. As a result, sales surpassed expectations, and onboarding new clients and business partners became faster and easier.
The new website features Ticket Exchange capabilities, which proved beneficial for On Location to secure official partnerships from various sports regulatory bodies, further boosting their growth. On Location's complete transition to the digital market led to reduced packaging and messaging costs. Time-to-market is now the primary capability of On Location's online sites. Consequently, new functionalities or features can be completed quickly, enabling greater business agility.
