Microsoft Dynamics offers a powerful solution to manage business relationships and transform sales, customer service, and marketing processes. Dynamics 365 integrates seamlessly with the core programs an everyday user relies on; Microsoft Outlook and Office 365. This makes it possible to store emails and documents against client records for easy access. Microsoft Dynamics 365 Online will:
Microsoft Dynamics helps businesses manage sales, marketing, and customer service through a feature-rich, configurable platform that drives better customer retention for your organization.
CRM software options make your tasks easier and time management more efficient. Therefore, make sure that the software you choose offers a suite of features that include core CRM functions.
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SAP |
Zendesk |
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Calendar Reminder System |
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Document Storage |
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Email Marketing |
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Internal Chat Integration |
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Lead Generation |
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Lead Qualification |
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Marketing Automation |
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Mobile Access |
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Task Management |
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Dynamics 365 offers a cloud version, and an on-premises version, Sales and Service is available in a fully cloud-based version while options like Finance and Operations can also be available as on-premise. So even if you’re still on the fence about migrating to the cloud, Dynamics 365 is your best choice.
Dynamics 365 |
Zendesk |
SalesForce |
Zoho CRM |
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Cloud, SaaS, Web-Based |
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Desktop - Mac |
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Desktop - Windows |
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Desktop - Linux |
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On-Premise - Windows |
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On-Premise - Linux |
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Mobile - Android |
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Mobile - iPhone |
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Migrating business systems involves training staff so they can use them properly. With Dynamics 365 and Microsoft Partner Definity First, you can get the right level of knowledge, training, and support needed to reduce downtime and get back into the flow of business in minimal time.
Dynamics 365 |
SAP |
Oracle |
ServiceNow |
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Email / HelpDesk |
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FAQs / Forum |
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Knowledge Base |
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Phone Support |
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24/7 (Live Rep) |
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Chat |
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Reduce busy work and spend more time closing deals. Increase business agility, boost seller productivity and build better customer relationships with a robust solution that's easy to deploy and works inside familiar tools like Microsoft 365.
Respond quicker to customers and work securely on the go from almost anywhere with contextual news, data, and task flows at your fingertips.
Gain agility and work smarter with sales capabilities and intelligent insights delivered in familiar productivity tools.
Increase customer engagement and loyalty with tailored interactions that help close deals faster and boost sales revenue.
With 14 Microsoft Competencies and more than 230 completed projects, we have the expertise that enables us to deliver timely and effective digital solutions to streamline your business processes. As your trusted technology partner, we'll help you become more productive, agile, and efficient.